About Us
The lights are going out, but we remain with coffee in hand
History, from the Owner
I am Nathaniel Jennings, the Founder of Tech Solutions After Hours. The name comes from my very first tech job while I was still in high school, JDR Solutions, where I worked as the lone Tech Support Specialist between 4 PM and 9 PM weekdays. They needed someone who could reset passwords for a software called InfoLease for our late-night clients, but the meager requests were so few I sometimes forgot exactly what to do when a request came! Instead, most of my shift was spent printing batches of invoices from our copier to prepare them for shipping/delivery the next day. Despite how it seems, this is the beginning of my story as a Software Developer.
As the sun escaped over the horizon, I was still up rushing to finish my invoices so I can start experimenting again with programs on my computer. What else is a person to do but learn? I started with Visual Studio and installed ALL of the tools to make ALL the programs from Excel macros to C# desktop applications. I had no idea what I was doing, but I was excited to show my progress to my coworkers before they left for the day. Everything was terrible - it surely was - but they supported my desire to be better. I've had a lot of time to learn since then and I still associate these late hours (even as I'm writing this) as the perfect time to learn something new.
Curiosity, Ambition, Humility, and Personal Support are the values of Tech Solutions After Hours because that kindling of talent and professional investment is what made me what I am today. With Curiosity comes discovery. With Ambition comes progress. With Humility comes understanding. With Personal Support comes growth. It is those qualities that we fully support and strive to make available to our customers because those types of individuals produce the best business outcomes.
The present
Tech Solutions After Hours has its roots in Process Improvement, Website Development, and Automation. Helping small businesses with affordable solutions is a source of pride because personalized technology automation has always had the illusion of 'expensive and out of reach'. With the proper tools and expertise, that no longer needs to be the case. If you choose Tech Solutions After Hours, we will strive to find a solution for you with full consideration of your needs and budget.
The future
Tech Solutions After Hours is a solutions provider at its core. Solutions come in all shapes and sizes and some of them can apply to more than just one company. Tech Solutions After Hours plans to assist in developing unique small business solutions while also researching the general solution to each project in parallel. Too many software providers have grown to ignore the small business industry 'because only the big customers matter'. That lack of choice and lack of voice is what slows progress. Too many times there has been a software which is the best out there, but not the best for a company. Tech Solutions After Hours strives to give small businesses that choice and that voice to properly integrate as much custom tooling into their process as possible for an affordable price. These solutions don't mean replacing your existing workflows, but augmenting them to give you more power over your data. That is the vision that Tech Solutions After Hours believes in. If you support that vision, let us help you in your business by looking at our services.
The vision
Tech Solutions After Hours could grow in many ways, so I'd like to detail that vision here to encourage those interested in the same vision to support us. I (Nathaniel) come from the Guaranty Fund industry which is kind of like a hospital for insurance companies - some come to get rehabilitated while others come meet their end unexpectedly. An organization like the Indiana Insurance Guaranty Association will be responsible for paying open claims if the worst were to happen and each state has one to protect the policyholder. But here is the interesting problem - each organization is different despite the same underlying goal. They are non profits, so revenue is not a factor, and operate identically save for differing laws in each state. They even go to the same conferences hosted by the National Conference of Insurance Guaranty Funds every year. And yet they are unique. Like a budding seed, growth for an organization happens dynamically based on the need, ability, culture, and environment. Every organization is like that... and I want Tech Solutions After Hours to be the solutions provider with that context in mind.
- By publishing Software Comparisons, we could provide a report on technical and common user experiences for each software vendor and better inform companies of the pros and cons before making big decisions. Technology individuals are always willing to share their experience with other software, so we'd like to support that process here and become the trusted resource for solutions information.
- By extending our availability to After Hours, we will have access to expertise that isn't ready to go to bed yet. That type of dedication and passion to a craft is what will make Tech Solutions After Hours the go-to place for reliable skill with hiring availability for both first and second shift.
- By growing our staff, we will increase our ability to research/develop broader software solutions for small business. This means we plan on getting into the SaaS market with software built for the small business in mind. What that means to us is making the business process extensible, keeping your business data transparent, and sharing information and tools for the benefit of everyone.
There are more plans ahead, but the root of it all is simply getting better at what we do and giving back when we can. Our aim in the short term is to develop the 'local hero Tech Solutions After Hours' personality and establish trust and reliability as we take our first steps. If you support this vision, take a look at our Services!